Shipping policy

Shipping Policy – First Spray Co.

At First Spray Co. (FSC), we aim to ensure every order is packed carefully and dispatched as quickly and safely as possible.

Orders are typically processed within 1–3 business days after payment is confirmed.

During busy periods, launches, promotions, or holidays, processing times may be slightly extended.

FSC currently ships Australia-wide.

International shipping may become available in the future.

Shipping costs are calculated at checkout based on order size, weight, and delivery location.

Any free shipping promotions will be clearly stated on the website or social media pages.

Tracked shipping is provided on applicable orders.

Once your order has been dispatched, tracking information will be sent to the email provided at checkout.

Estimated delivery times after dispatch:

Please note these are estimates only and may vary depending on the shipping carrier.

Customers are responsible for ensuring all shipping information is entered correctly at checkout.

FSC is not responsible for parcels lost or delayed due to incorrect shipping details provided by the customer.

Once an order has been handed to the shipping carrier, FSC is not liable for:

However, we will do our best to assist customers in resolving delivery issues where possible.

If your parcel arrives damaged or leaking, please contact us within 48 hours of delivery with:

We will review the issue and work toward an appropriate resolution.

Fragrances may be sensitive to extreme heat or prolonged sun exposure during transit.

Customers are encouraged to bring parcels indoors promptly after delivery.

For any shipping enquiries, contact:

First Spray Co.
Email: admin@firstsprayco.com
Instagram: @firstsprayco