Terms of service
Terms of Service – First Spray Co.
By accessing or purchasing from First Spray Co. (“FSC”), you agree to the following Terms of Service.
General
First Spray Co. reserves the right to refuse service to anyone for any reason at any time.
By purchasing from FSC, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.
Product Information
FSC sells fragrance decants and samples sourced from authentic retail bottles.
We are not affiliated with, endorsed by, or officially connected to any fragrance brand unless explicitly stated.
All trademarks, brand names, and bottle designs remain the property of their respective owners.
Accuracy of Information
We aim to ensure all product descriptions, notes, and images are accurate; however, slight variations may occur.
Fragrance performance may vary depending on skin chemistry, climate, storage, and individual perception.
Pricing
All prices are listed in AUD and may change without notice.
FSC reserves the right to modify or discontinue products at any time without liability.
Orders
We reserve the right to:
- cancel orders suspected of fraud
- limit quantities purchased
- refuse service where necessary
- cancel orders due to stock or pricing errors
If an order is cancelled after payment, a full refund will be issued.
Shipping
Once orders are handed to the shipping carrier, FSC is not responsible for:
- shipping delays
- lost parcels caused by incorrect addresses
- carrier-related delivery issues
Customers are responsible for ensuring shipping information is entered correctly.
Returns & Refunds
Please refer to our Refund Policy for detailed return conditions.
Opened or used fragrance products are non-refundable due to hygiene and authenticity reasons.
Intellectual Property
All FSC branding, logos, images, content, and designs are the property of First Spray Co. and may not be copied or used without permission.
Limitation of Liability
FSC is not liable for:
- allergic reactions
- misuse of products
- indirect or consequential damages arising from use of products
Customers are responsible for reviewing ingredient information where relevant and using products safely.
Privacy
Customer information is used solely for order processing, customer service, and marketing communications where consent is provided.
We do not sell customer data.
Changes to Terms
FSC may update these Terms of Service at any time without prior notice.
Continued use of the website constitutes acceptance of any updated terms.
Contact
For any questions regarding these Terms, contact:
First Spray Co.
Email: admin@firstsprayco.com
Instagram: @firstsprayco